Privacy Policy – ku6996 Protects Your Data

1. Information We Collect

To provide the service and ensure a safe experience, KU6996 collects several types of information from users in various situations. We only collect what is strictly necessary for operational purposes and do not gather redundant information.

Information you provide directly:

• Account registration information: Full name, date of birth, email address, phone number, and encrypted password. This is the basic information needed to create and manage your account on ku6996.
• Identity verification (KYC): Front and back photos of your national ID card or passport, a self-portrait photo (selfie), and in some cases, proof of residential address. This process only applies when required by operational needs.
• Financial information: Bank account number, bank name, and account holder name for processing deposit and withdrawal transactions. KU6996 does not store credit card information or CVV codes.
• Contact information: Content exchanged via live chat or support email, including your questions and responses.

Information collected automatically when you use the platform:

• Device and connection data: IP address, browser type, operating system, screen resolution, and internet service provider (ISP).
• Behavioral data: Pages visited, time of visit, games played, number of bets placed, and transaction history within the system.
• Cookies and session data: Login session information, language preferences, and interface settings you have previously saved.

2. Purpose of Data Use

All information collected is used for specific, transparent purposes. KU6996 does not use your data for any purpose beyond those listed below:

KU6996 does not use your personal data to serve third-party advertisements or sell information to any external commercial partners.

3. Legal Basis for Data Processing

KU6996 processes personal data on clearly defined legal bases. Depending on the type of processing activity, we apply one of the following bases:

• Contract performance: Data processing is necessary to fulfill service obligations under the user agreement, such as processing transactions, managing accounts, and providing the entertainment platform.
• Compliance with legal obligations: Certain processing activities such as KYC and transaction record retention are mandatory under the requirements of the licensing authority and anti-money laundering (AML) regulations.
• Legitimate interest: Fraud detection, security analysis, and system improvement are carried out on the basis of legitimate operational interest and do not infringe on user privacy.
• Consent: Optional activities such as sending promotional information via email are only carried out when you have given explicit consent, and you may withdraw that consent at any time.

4. Sharing Data with Third Parties

Ku6996 does not sell, rent, or exchange your personal data with any third party for commercial purposes. However, in certain specific and strictly controlled circumstances, data may be shared as follows:

• Payment processing partners: Payment service providers such as domestic bank gateways, MoMo, ZaloPay, and VNPAY receive only the minimum financial information necessary to process transactions. They operate under PCI-DSS security standards and are not permitted to use this data for any purpose beyond payment processing.
• Game providers and technical platforms: To operate the game lobbies, some session data may be shared with game software providers under strict confidentiality agreements.
• Identity verification unit: During the KYC process, identity document data may be verified through an authorized independent KYC partner.
• Law enforcement authorities: When a lawful request is received from a competent state authority, KU6996 may be required to provide information in accordance with applicable law.
• Emergency situations: If necessary to prevent serious financial harm or to protect user safety, we may share relevant information with the parties concerned.

All third parties with data access are bound by confidentiality agreements and may not use that information beyond the scope of what has been authorized.

5. Cookies and Tracking Technologies

KU6996 uses cookies and similar technologies to keep the platform running smoothly and to improve your experience. Below are the types of cookies we use:

• Essential cookies: Required for the platform to function, including maintaining login sessions and security. You cannot disable this type without affecting core functionality.
• Performance cookies: Collect anonymous data on how users navigate the platform to help us optimize speed and interface.
• Customization cookies: Remembers your preferences such as display language, sound settings, or dark/light mode so you do not have to reconfigure them on every visit.
• Analytics cookies: Helps us understand which features are used most and which areas need improvement. This data is processed in aggregate form and is not linked to any specific identity.

You can manage or delete cookies through your browser settings. However, disabling all cookies may cause some features on the platform to not function properly.

6. Data Security

Protecting your information from unauthorized access is ku6996's top priority. We simultaneously deploy multiple layers of technical and administrative security:

• Connection encryption: All communication between your device and the KU6996 servers is encrypted using TLS 1.2/1.3 protocol with a 256-bit SSL certificate. The padlock icon in your browser address bar confirms a secure connection.
• Data-at-rest encryption: Sensitive information such as passwords is hashed using a one-way algorithm. Financial data and identity documents are encrypted at rest on our servers.
• Internal access control: Only authorized employees who have a genuine need are permitted to access user data. All access is logged and audited on a regular basis.
• Security infrastructure: Servers are housed in physically secured environments with firewall systems, intrusion detection (IDS/IPS), and regular data backups.
• Regular security audits: KU6996 conducts internal security assessments and works with independent security experts to detect and remediate vulnerabilities in a timely manner.

7. Data Retention Period

KU6996 does not store personal data indefinitely. Retention periods are determined based on the purpose of collection and applicable legal requirements:

• Active account data: Stored for the entire duration the account exists and the service is in use.
• Closed account data: Retained for a minimum of 5 years after account closure in accordance with compliance and anti-fraud requirements.
• KYC records and financial transactions: Retained in accordance with AML regulations and the standards of the operating license issuer, typically 5–7 years.
• Technical logs: Access data and system logs are retained for 90 days and then automatically deleted, unless they are supporting a security investigation.
• Customer support content: Chat history and support emails are retained for 2 years for reference and service improvement purposes.

Once the required retention period has expired, data is permanently deleted or anonymized so that it can no longer be linked to a personal identity.

8. Your Rights Over Personal Data

KU6996 respects and upholds your fundamental rights regarding personal data. You may exercise these rights by contacting our support team:

KU6996 will respond to your request within 30 working days of receipt. In certain complex cases, the timeframe may be extended, but you will be notified in advance.

9. Privacy Policy Changes

Ku6996 may update this privacy policy when necessary to reflect changes in operations, legal requirements, or security improvements. When significant changes are made, we will:

• The revision date at the top of this page is updated so you can easily keep track.
• Notification via registered email or in-system alerts for changes that directly affect your rights and benefits.
• In the event of a fundamental change to how data is processed, we will ask you to re-confirm your consent before continuing to use the service.

We encourage you to check this page periodically to stay informed of the latest version of the policy. Continued use of the platform after policy changes are made is considered your acceptance of the updated content.

10. Contact Us About Privacy

If you have questions about how KU6996 handles personal data, wish to exercise any of the rights listed in Section 8, or suspect a security breach related to your account, please contact us immediately:

Our Vietnamese-speaking support team responds to all privacy and data security requests with high priority. See more frequently asked questions on the FAQ.